FlexEmarket vs eBay, Amazon and OfferUp: buying a phone
eBay, Amazon, OfferUp and FlexEmarket all list phones from sellers. This page sets out how FlexEmarket works, so you can compare it with the terms on the other sites yourself.
How FlexEmarket works
FlexEmarket is an online marketplace for cell phones and accessories. Sellers list new, open-box, renewed and used phones, and each listing shows the item's condition, price and delivery options.
Returns, payment and shipping on FlexEmarket
- Returns: 30-day returns on most items, with proof of purchase. See the returns policy.
- Payment: credit and debit cards (Visa, MasterCard, American Express), PayPal, and sometimes Apple Pay or Google Pay.
- Shipping: Orders ship within 1-3 business days, and standard delivery takes 2-5 business days after an order ships.
- Manufacturer warranty: some phones come with one. When a listing includes one, the warranty is stated on the listing page.
- Trade-in and flexible payment plans: FlexEmarket offers both. Contact customer support for the current terms.
What to compare on any marketplace
- The total price, including shipping and sales tax.
- The stated condition, and photos that match it.
- The exact model number, and whether the phone is unlocked or tied to a carrier.
- The return window and who pays for return shipping.
- Whether a manufacturer warranty is included.
The FAQ answers more questions about orders, payments and returns.