FlexEmarket Returns Policy

Return terms

• Returns can be requested within 30 days of the purchase date.
• Items are returned by mail.
• The buyer pays the return shipping.
• There is no restocking fee.
• A valid receipt or proof of purchase is required for all returns.
• Some items, such as software, digital downloads and personalized products, may not be eligible for return.
• FlexEmarket ships only to addresses in the United States.
• FlexEmarket handles shipping, returns, refunds and warranty.
• All current sellers are FlexEmarket-affiliated.

How to start a return

1. Sign in to the FlexEmarket account you used to buy the item.
2. Open the item's page on FlexEmarket. Your purchases are listed under Orders.
3. Select "Request a Return or Dispute", then fill in the Start a Return or Dispute form with the reason and your order number.
4. FlexEmarket handles your return request.

Go to your orders

Collecting an eligible item locally instead? Read the Beltsville pickup guide.