S925 Sterling Silver Moissanite Hoop Earrings, Brilliant Round Cut Lab

Return Period: Customers have 30 days from the date of purchase to return items.

Eligibility Requirements: Returns are only accepted for unused, undamaged items in their original packaging. Some items, such as perishable goods, personalized products, or digital downloads, may not be eligible for return.

Return Process: To initiate a return, customers must contact customer service with their order details and the reason for returning the item. Return authorization and instructions will be provided.

Return Shipping: Customers are typically responsible for return shipping costs, unless the return is due to an error on the seller’s part (e.g., wrong item or damaged goods). Prepaid shipping labels may be offered for certain return types.

Inspection and Refund: Returned items will be inspected to ensure they meet the return criteria. Refunds will be processed to the original payment method within 7 business days of receiving the item. If the item is not in its original condition or packaging, the refund amount may be reduced.

Exchanges: Customers may request an exchange for a different size, color, or similar item, subject to availability. The exchange will be shipped once the return is processed and any price difference is addressed.

Exceptions: Some items may be non-returnable for reasons related to hygiene, safety, or other specific conditions. Returns during sales or promotions may have additional restrictions.

Customer Support: For any return-related inquiries, customers can contact customer support for assistance.