DPLX-80

1. **Return Period:** Customers can return items within 30 days from the date of purchase. 2. **Eligibility Criteria:** Items must be unused, undamaged, and in their original packaging. Certain items such as perishable goods, personalized items, or digital downloads may not be eligible for return. 3. **Return Process:** Customers initiate a return by contacting customer service, providing order details and reason for return. They will receive return authorization and instructions. 4. **Return Shipping:** Customers may be responsible for return shipping costs unless the return is due to a mistake by the seller (e.g., wrong item shipped, item arrived damaged). Prepaid shipping labels may be provided for certain types of returns. 5. **Inspection and Refund:** Upon receipt of the returned item, it will be inspected to ensure it meets return eligibility criteria. Refunds are processed to the original payment method within 7 business days after the return is processed. Refund amount may be reduced if the item is not returned in its original condition or packaging. 6. **Exchange:** Customers may request an exchange for a different size, color, or similar item if available. The exchange item will be shipped after the return is processed and any price difference is settled. 7. **Exceptions:** Certain items may not be eligible for return due to hygiene reasons, safety concerns, or other specified reasons. Special conditions may apply to returns during sales or promotional events. 8. **Customer Support:** Contact information and support availability for resolving return-related inquiries.